Privacy Policy

This Privacy Policy outlines our commitment to protecting your personal information in compliance with relevant data protection laws. The personal information you share with us enables us to better serve you, and we take our responsibility to safeguard it seriously. We employ various security measures, including firewalls, threat detection, encryption, and authentication tools, to ensure the security, integrity, and availability of your personal data.

This document explains what personal data we collect, when and how we collect it, how we use it, and the options available to you regarding its usage and disclosure.

Categories of Personal Information We Collect and How We Obtain It

We may collect personal information that identifies, relates to, describes, or is reasonably linked to an individual or household. This does not include de-identified or aggregated data. The types of personal information we collect include:

Identifiers – We collect your name, aircraft identification details, postal address, phone numbers, and email addresses. This information is provided when you purchase an aircraft, product, or service, or when you register on our platforms.
Internet activity – We collect data about your activity on our websites, portals, and applications, including interactions with our advertisements and communications.
Commercial details – This includes information on your purchases, flight training history, pilot training records, aircraft maintenance history, warranty information, and operational data collected through our applications.
Geolocation data – If your aircraft is equipped with connectivity hardware, we may collect its location or movement details.
Financial information – We collect financial details such as your bank account or credit card information when you purchase aircraft, products, or services.

How We Use and Share Personal Information

We may use and share your personal information for the following purposes:

Identifiers – Used for processing purchases, servicing aircraft, communicating with you about products, services, and promotions, providing flight training, and granting access to our platforms. This information may be shared with authorized sales, flight training, and maintenance providers.
Internet activity – Used to personalize and enhance user experience on our platforms. This data is not shared with third parties.
Commercial details – Used to manage aircraft servicing, provide training, and inform you about the status of your aircraft. This information may be shared with authorized service providers.
Geolocation data – Used to provide preflight planning information and may be used internally for research and development.
Financial information – Used for transaction processing and shared only with third-party payment processors.

We ensure that all third-party service providers with whom we share data are contractually obligated to keep your personal information confidential and use it only for the purposes specified.

Additionally, personal information may be disclosed under the following circumstances:

To prepare, negotiate, or perform a contract with you.
To comply with legal requirements, such as court orders or regulatory obligations.
To cooperate with law enforcement or regulatory authorities.
To establish or protect legal claims.
As part of a business restructuring, merger, or sale of assets.
To prevent fraud or other illegal activities.

No Sale of Personal Information

We do not sell personal information to third parties, nor do we sell the personal information of minors under the age of 16 without affirmative consent.

Data Retention

We retain personal data for as long as necessary for the purposes for which it was collected or where legal claims are anticipated. European Union residents may also have the right to request data deletion in accordance with the General Data Protection Regulation (GDPR).

Rights of EU Residents

Under GDPR, personal data usage is permitted on the following grounds: (1) where consent has been provided; (2) to fulfill contractual obligations; (3) to comply with legal requirements; (4) to support legitimate business interests that do not override individual data protection rights; and (5) to protect vital interests.

If you are a resident of the EU, you have the right to:

Access your personal information.
Transfer your personal information.
Request data deletion.
Object to data processing.
Modify your privacy preferences.

For any inquiries related to GDPR rights, please contact [email protected].

Third-Party Websites and Applications

Our platforms may contain links to external websites and applications managed by third parties. This Privacy Policy applies only to our websites, portals, and applications, not to external sources. Any data collected by third parties is subject to their privacy policies, and we recommend reviewing them before sharing personal information.

Cross-Border Data Transfers

We process data both within and outside the EU. Data protection laws in other regions may differ from those in the EU. Where personal information is transferred outside the European Economic Area (EEA), we ensure appropriate data protection measures are in place. Transfers may occur based on contractual obligations, user consent, or other legally permitted mechanisms.

Data Collection from Minors

We do not knowingly collect personal information from individuals under the age of 16 without verifiable parental consent. Our platforms are not intended for minors under 16, and such individuals are not permitted to submit personal information.

Updates to this Privacy Policy

We may update this Privacy Policy periodically as we introduce new services or due to changes in business, technology, or legal requirements. The date of the most recent update will be indicated at the top of this document. Changes take effect upon posting, and where legally required, we will seek user consent before implementing material changes.

If you have any concerns or inquiries regarding this policy, please contact us at:

Juliette AG

[email protected]